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Step by Step Guide to creating a Data Management Policy

July 8, 2019 - Comments Off on Step by Step Guide to creating a Data Management Policy

This sample data management policy framework gives a suggested approach as to how to address personal data management and comply with data protection regulations... Read more

Why is having a CRM Strategy important?

November 7, 2014 - Comments Off on Why is having a CRM Strategy important?

Having a Customer Relationship Management (CRM) strategy in place is becoming ever more urgent. With the continuing reduction and uncertainty in arts funding, most arts organisations have to achieve more with less . We all have to work harder to prove that what we are doing is effective.

CRM isn’t about selling, it’s about marketing. It helps you build and maintain long-term relationships, through discovering how your audiences want to interact with you, and actively meeting their stated and unstated wants and needs. Read more

How to Choose a CRM/Ticketing System for your Organisation

September 26, 2014 - Comments Off on How to Choose a CRM/Ticketing System for your Organisation

Think about the customer - Customer Relationship Management and the system that delivers it is likely to be the very first point of contact your customer has with you. So it’s vital to get it right and make your customers happy.

Marketing MOT

December 20, 2013 - Comments Off on Marketing MOT

A quick and thorough survey and response, to assess your organisations marketing fitness levels and to equip you for future challenges. Whilst work and outputs are tailored specifically to your organisation, issues and budget areas that can be covered are:

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Why is having a CRM Strategy important?

How to Choose a CRM/Ticketing System for your Organisation

Marketing MOT

Helen Dunnett