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How Much Will a CRM/Ticketing System Cost?

December 5, 2025 - Comments Off on How Much Will a CRM/Ticketing System Cost?

The answer isn't straightforward. It all depends on fitness-for-purpose, on volume and value of sales, and just what you will have to pay for, and whether you can manage a capital or revenue purchase. Cost is often highest in the minds of many arts organisations in considering an appropriate CRM/ticketing system but it's important to remember that there are no inexpensive systems which are likely to offer the necessary functionality required.

Finding the Right Ticketing CRM Solution for Your Organisation

November 7, 2025 - Comments Off on Finding the Right Ticketing CRM Solution for Your Organisation

Organisations of all sizes face a common challenge: managing customer relationships efficiently. Whether you’re a small business, a non-profit organisation, or a large enterprise, choosing the right CRM solution for your ticketing needs is crucial.

Using CRM to strategically develop your audiences

June 25, 2025 - Comments Off on Using CRM to strategically develop your audiences

I hear a lot of people in theatres at the moment talking about Customer Relationship Management (CRM) and how they need to do it – the problem though is most are not really doing it and seem reluctant to start. The question is why?

How Much will a CRM / Ticketing System Cost?

May 20, 2019 - Comments Off on How Much will a CRM / Ticketing System Cost?

The answer isn’t straightforward. It all depends on fitness-for-purpose, on volume and value of sales, and just what you will have to pay for, and whether you can manage a capital or revenue purchase. Read more

How web agencies and consultants can help your hunt for a ticketing system

April 23, 2019 - Comments Off on How web agencies and consultants can help your hunt for a ticketing system

This article formed part of a presentation given at the 2019 Ticketing Professionals Conference in Birmingham with Kate Mroczkowski, SuperCool and Sarah Gee, Indigo.

Click here to read the presentation:

TPC 2019 How web agencies & consultants can help your hunt for a ticketing system

Customer Relationship Management – the strategic choice

February 19, 2014 - Comments Off on Customer Relationship Management – the strategic choice

I hear a lot of people at the moment talking about Customer Relationship Management (CRM) and how they need to do it - the problem though is most are not doing it and seem reluctant to start. After over 15 years of doing marketing in a whole host of organisations each time I’ve begun working at a new organisation it’s been like starting at ground zero in terms of CRM. Why is that? Read more

Contact me today to start building stronger, lasting audience relationships!

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Helen Dunnett

email: HelenDunnett@hd-consulting.co.uk

Try my CRM requirements tool here:

Helen Dunnett Consulting works with arts, culture and heritage clients in the UK to provide help with strategic, audience and organisational development.

Helen Dunnett is an experienced CRM, marketing and ticketing professional who has worked with a wide range of arts, culture and heritage organisations for over 20 years. Winner of the 2020 Midlands Enterprise Award: Most Outstanding Small Business Entrepreneur.

Successful projects include: