Artichoke
Artichoke sought to identify and procure a fit-for-purpose and cost effective CRM/Fundraising/Ticketing solution for the organisation as part of their planned digital development funded by the Bloomberg Foundation. The CRM solution sought identified a need to provide the ability to process donations, undertake fundraising, manage membership and manage future ticketing requirements and to allow them to gain greater understanding of and insight into their various audiences, to achieve greater audience engagement and grow their income.
I provided consultancy advice to:
- determine what their CRM/Fundraising/Ticketing needs
- undertake analysis into the 'systems' and processes they used and how they did or didn't achieve their objectives
- help determine the functionality required from the CRM system
- shortlist up to 3 providers to go out to tender to
- demonstrate the potential of a new CRM system and strategy
- assist with agreeing contract terms with chosen supplier
- undertake top-level project management of the implementation and go-live
More selected projects
Helen Dunnett
email: HelenDunnett@hd-consulting.co.uk
linkedin: hdunnett
twitter: @HD_Consulting
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Helen Dunnett Consulting works with arts, culture and heritage clients in the UK to provide help with strategic, audience and organisational development.
Helen Dunnett is an experienced CRM, marketing and ticketing professional who has worked with a wide range of arts, culture and heritage organisations for over 20 years. Winner of the 2020 Midlands Enterprise Award: Most Outstanding Small Business Entrepreneur.
Successful projects include:
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