Everyman & Playhouse, Liverpool
March 2016 - Dec 2017
CRM/Data Review to develop system capabilities and reporting to support audience relationships. Development of ladder of engagement and a bespoke frequency, segmentation model to track engagement through the E&P ticketing system.
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HD Consulting works with arts, culture and heritage clients in the UK to provide help with strategic, audience and organisational development.
Helen Dunnett is an experienced CRM, marketing and ticketing professional who has worked with a wide range of arts, culture and heritage organisations for over 20 years.